Data and privacy


The use of this website and its forms requires acceptance of the processing of the user’s data in accordance with this privacy policy, including the collection of access data and the delivery of commercial information by electronic means.

Data controller and contact information

The data controller is: ENCOMENDA SMART CAPITAL, SGEIC, S.A. (hereinafter referred to as «Encomenda»).

Address: Calle Muntaner 499, Entresuelo 3ª, 08022, Barcelona.

Contact email:

Moreover, you can also contact with the Data Protection Delegate of Encomenda via email ( or phone (902877192).

Purpose of the data processing

Data is processed with the aim of providing access to the online contents of the web as well as fullfill the requests from the users, to apply measures aimed at the security of the web and to deliver commercial information by electronic means about our products and services. When the user fills any of our forms it will be necessary to provide certain personal data, and it will be processed to carry out the user’s request.


The data is processed in base of the consent of the user, compliance with legal obligations, where appropriate for the execution of a contract or pre-contract.

Data recipients and transfers

Recipients: ENCOMENDA SMART CAPITAL SGEIC, S.A. and group companies.

International transfers are not planned (outside the European Economic Area), except for storage purposes, and in any case based on a decision of adequacy, on adequate guarantees, or to entities adhering to Privacy Shield program (

Data retention time

Data will be stored at least during the periods established by the applicable legislation and in any case during the validity of the consent.

Data subjects’ rights

Data subjects have the right to:

  • access, rectify and delete their data
  • request the portability of their data,
  • oppose the processing or request its limitation,
  • withdraw the consent

In order to exercise any of the previous rights, data subjects can contact:

  • By email, specifying in the subject «Data Protection»
  • Writing, to: Calle Muntaner 499, Entresuelo 3ª, 08022, Barcelona

Data subjects must attach a photocopy of his ID to the application.

Data subjects have the right to issue a complaint with the Data Protection Control Authorites.

Veracity of data, updating data

The user must fill the forms with real, exact, complete and up-to-date data. The user will not enter data about other people; will presume that the data has been entered by the data subject him or herself. The user will be the only responsible for any harm or damage, direct or indirectly caused to another individual, derived from providing false, inexact, incomplete, or outdated data or data referring to another person.

The user must communicate any changes in the provided data in order to keep it up-to-date.

Information security

Encomenda has taken all the measures required by law to protect personal data; likewise, has adopted the technical measures available to prevent data loss, unfair use, alteration, unauthorized access or data theft. Nevertheless, the user will take into account that security measures in Internet are not completely unbreachable.

Applicable legislation and competent jurisdiction

Any dispute arising from matters relating to the Website shall be subject to the exclusive jurisdiction and jurisdiction of the Courts of the city of Barcelona.